Key Highlights
- ✓Redesigned for all-day comfort with reduced clamping force
- ✓Class-leading active noise cancellation
- ✓30-hour battery life with ANC enabled
- ✓LDAC support for high-resolution wireless audio
- ✓Seamless multipoint Bluetooth connection
The WH-1000XM4 was the headphone reviewers recommended for two years running. Best noise cancellation. Best sound quality. Best feature set. There was just one problem: after a few hours, your ears knew they were there.
The XM5 fixes this in the most Sony way possible—by completely redesigning the headphone from scratch and removing several features in the process. It's a fascinating trade-off that reveals what actually matters in daily use.
The Comfort Revolution
Put on the XM5 and you notice immediately: the clamping force is gentler. The ear cups are larger. The headband distributes weight across a wider area. These aren't spec sheet improvements. They're the result of someone at Sony actually wearing headphones for eight hours and asking what hurt.
The synthetic leather is softer. The memory foam is deeper. The whole package weighs 250 grams—not the lightest, but light enough. After a full workday, your ears don't have that compressed feeling. That's the feature.
Sound Quality
Sony tuned these warmer than the XM4. More bass presence, slightly less analytical in the highs. Some audiophiles will prefer the XM4's precision. Most people will prefer the XM5's musicality.
The LDAC codec delivers high-resolution audio over Bluetooth when your source supports it. With lossless files, these headphones reveal details you'll miss on lesser gear. The soundstage is wide for closed-backs. Instrument separation is excellent.
But here's the thing: the default tuning works for most music without EQ tweaking. Pop sounds punchy. Jazz sounds intimate. Classical has appropriate scale. Sony found a balance that just works.
Noise Cancellation
Still class-leading, though the gap has narrowed. The XM5 uses eight microphones and a new integrated processor. On planes, it eliminates engine drone almost completely. In offices, it handles HVAC and conversation hum effortlessly.
The Auto NC Optimizer analyzes your environment and adjusts. It's subtle—you don't notice it working. You just notice that noise disappears appropriately for where you are.
Wind noise handling improved significantly over the XM4. The microphone placement and new algorithm make outdoor calls actually usable.
What They Removed
The XM5 no longer folds. This is either a dealbreaker or irrelevant depending on your bag situation. The included case is larger but still travel-ready. I've adapted.
Gone: the tactile headband adjustment clicks. The XM5 uses a stepless slider. Some miss the feedback; I prefer the smoother adjustment.
Touch controls remain but feel more reliable. Gesture recognition improved. The sensors know when you've removed them faster.
The App Situation
Sony's Headphones Connect app is fine. Not great. It lets you adjust EQ, set up Speak-to-Chat (pause music when you talk), configure the ambient mode, and update firmware.
What it doesn't do: remember your settings reliably across devices. Multipoint connection works well—switching between laptop and phone is seamless—but the app sometimes forgets which device you're using.
This is the one area where Apple's ecosystem integration still wins. If you're deep in Apple, the AirPods Max might make more sense for the seamlessness alone.
Battery and Charging
30 hours with ANC enabled. Three-minute quick charge for three hours of playback. USB-C charging.
The numbers are less important than the reality: you charge these once a week with moderate daily use. They're never dead when you need them.
The Verdict
The WH-1000XM5 makes a clear statement: comfort matters more than folding. Daily wearability matters more than marginal spec improvements. Disappearing into music matters more than features you'll never use.
At $400, they're expensive but not luxury-priced. The sound quality competes with audiophile headphones at double the cost. The noise cancellation is still the benchmark. And crucially, you can actually wear them all day.
Sometimes the best upgrade is removing what doesn't work.